Temporall – deepening our analytics capabilities for Microsoft 365

Office 365 and Temporall

The digital workplace is the foundation of modern work, and for many, Microsoft 365 is the suite of tools that enables messaging and productivity for end users, regardless of location.

Microsoft Viva Insights offers personalized insights and recommendations to end users to help them build better work habits. It is available to Microsoft customers under certain additional Licensing plans.

We’ve heard from many of our customers who use Microsoft 365 and have licensed Microsoft Viva Insights that there is a need for a more granular and affordable set of analytical capabilities.

They cite the need for a deeper and broader set of analytics and insights on how Microsoft 365 is utilized in their companies, and how it compares to other tools they have licensed and deployed. This is to support IT, End-User Computing (EUC) teams, and their Application Admins understand and report on the impact of applications they use within the workplace tool stack.

Temporall - Digital Workplace Analytics for Microsoft 365

Digital Workplace Analytics is built to serve the needs of IT leaders and their end-user computing (EUC) teams (IT Operations, Application Managers, Information Systems Managers, leaders in Systems Engineering, Productivity & Collaboration product owners).

It is the process of collecting and analyzing data about how companies use their workplace tools over time. These tools include Google Workspace, Microsoft 365, Slack, Zoom, and Cisco WebEx. They are utilized by hundreds of millions of users at companies, every day.

The key advantage of using digital workplace analytics for IT/EUC professionals, and their key business stakeholders, is to bring more certainty to their decision-making, using data-driven insights.

Despite their popularity and pervasive use, application administrators of these tools suffer from inadequate data analytics at a console level, only being able to access standardized usage metrics of limited scope and value.

Companies can, of course, choose to extend these metrics by building custom applications and/or custom widgets via the source system’s APIs. These can then be used to interoperate with existing Business Intelligence (BI) tools such as Looker Studio, Tableau, and Power BI for example. However, this approach is burdensome, being resource intensive and costly to build and maintain.

Temporall’s Digital Workplace Analytics

We help companies who use Microsoft 365 and are limited by standardized usage metrics that are of limited scope and value but who need high value and automated data intelligence.

Here are 5 things to consider:

  • Temporall offers unrivaled analytics and insights into a company’s usage and adoption of Microsoft 365. This includes Outlook Email, Outlook Calendar, Microsoft Teams, OneDrive, and Office. Temporall delivers the most comprehensive standalone analytics for Microsoft 365 and includes capabilities that are not available in Viva Insights.

  • Temporall enables centralized data intelligence for multiple workplace tools, including Google Workspace, Slack, Zoom, and WebEx on one platform. Our customers are able to compare different tools’ adoption and utilization rates and the business impact they have. Viva Insights does not provide this.

  • Temporall is designed and built for IT and End-User Computing teams. It enables analytics, insights, and reporting for IT to deliver both efficiency and work effectiveness gains. Viva Insights is designed for end-users to consume.

  • Temporall’s Licensing plans are cost-effective and affordable. You can continue to use Viva Insights for end-user consumption but interoperate with Temporall to deliver best-in-class single and multi-cloud Digital Workplace Analytics. Temporall has Customers who deploy both side-by-side as they deliver different business outcomes. Viva Insights is only available under certain Licensing Plans, Temporall is available for companies of all sizes and is not dependent on a customer being Licensed for Microsoft E3 or E5 for example.

  • Temporall is focused on bringing certainty to decision making when the goal is to deliver bottom-line efficiency gains and top-line results, for IT and their executive stakeholders. Microsoft Viva Insights is well suited to companies who are looking to focus on employee engagement.

For more information on Temporall’s focus on value realization, check out our recent blog on this topic here.

Interested? Get in touch and understand how Temporall can deliver top-line and bottom-line results for your business.

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