Workbench

World-class brands choose Workbench to unlock their Organisational Intelligence

Why Workbench?

Workbench is a Cloud-based Enterprise technology platform designed to deliver continuous Organisational Intelligence for Temporall’s direct clients. Gather, connect and make sense of organisational data from a variety of sources to provide deep insight into a company’s workforce. We help leaders make sense of their situation, and act upon it with speed.
Here to meet your unique needs
We work with a select number of direct clients to surface critical insights into organisational performance around strategy, transformation, digital readiness, resilience, risk, people & culture. As a client we meet you where you are, designing a strategy to address your specific business challenges. Our expert team is made up of data and behavioural scientists, business and data analysts, and experts in organisational development and change management.
Platform flexibility
As Workbench is modular in design it allows us to design project engagement with our clients based on their specific needs. For many leadership teams taking a structured organisation-wide view is the first step. They do this based upon a framework first approach. Using proprietary software and A.I. techniques we enable deep situational awareness to drive fast and precise insights, and action. For others, extracting data directly from existing systems first, and making sense of that on Workbench, is their preferred approach to unlock value.
Project or Managed Service delivery

Workbench continuously gathers and connects data from across your people, systems and records providing a complete picture. Our Technical Services team provides development and integration services, our Insights Team generates precision insights, recommendations and comparative reports, all done remotely via our workplace insights platform.

Workbench Product Modules

Workbench has four primary modules each with extensive product capabilities to support our project delivery

Framework Manager – Organisational Index

With some clients, we use our own Organisational Index, a diagnostic framework developed by Temporall in collaboration with world-class experts. We gather end-user feedback about a client’s People, Leadership, Organisation, and Technology capabilities, as well as Culture and employee Net Promoter Score (eNPS).

Combining this input with data extracted from systems and records, we use Workbench to analyse, interpret and visualise the findings. Insights generated by the platform allow our Insights Team to provide you with a set of tailored and prioritised recommendations. When done on a continual basis using our App or integrations, we can track the positive impact this organisational intelligence has on your workplace performance.

  • Organisational Index
  • Diagnostics on People, Organisation, People, Technology
  • Also supports eNPS and Culture diagnostic
  • Available in 6+ languages
  • Utilised at full organisational or geographic / demographic level
Advanced organisational diagnostics
Using proprietary software and A.I. techniques our workplace insights platform transforms fragmented organisational data into high value insights, recommendations, and reporting. This is based upon data contributed by employees using our own framework, or data that has been gathered from 3rd party systems and then analysed.
  • Dashboards
  • Segmentation & advanced filtering
  • Data available to analyse in multiple languages
  • Campaign Manager
  • Bot Manager i.e. Slack, Teams
  • App Manager: iOS & Android

Continuous Insights

Unlock and surface critical insights that live in Enterprise communication and productivity applications, Identify and act upon key changes in behaviour, attributes and sentiment.
  • Systems Library
  • Slack Signals API
  • Timeline visualisations
  • Comparative reporting
  • Check-ins’ with employees via Bot Manager
  • Integrate to 3rd party systems

Monitoring

Proactively monitor organisational state and react to changes in key performance metrics. Create, configure and instrument key organisational performance metrics (KPIs) from 3rd party systems of records
  • Connector Manager (System of records)*
  • Metrics Manager
  • KPI Dashboard
  • Threshold alerting
  • Trend analysis

* implementation exercise

Enterprise Grade Platform

Workbench has been designed from the ground up by leaders with deep Enterprise experience. Our Board has held global executive roles at organisations including Google Cloud, Adobe, Oracle and Salesforce.

Workbench has a multi-layered approach to privacy, security and trust;

  • Enterprise-grade Cloud infrastructure
  • Application Security: industrial end-to-end encryption
  • Fully roll-based, two factor authentication (2FA)
  • Full Privacy Policy
  • GDPR compliant
Our Services

Our services team at Temporall support our clients in the following way

Technical Services
Our Technical Services team provides development and integration services to support client implementations. Their services include scoping, design and build of key technical deliverables including integration to 3rd party systems, Single sign-on (SSO), Active Directory, or custom software development that meet the specific needs of our clients.

Insights 

Our Insights Team supports clients under a Managed Service. Utilising Workbench they are responsible for the insights generation, recommendations and comparative reports, all done remotely via our platform.

Labs

Our Labs team is made up of data and behavioural scientists, business and data analysts, and experts in organisational development and change management. We work with a select number of clients to surface critical insights using an unstructured data science / organisational science approach.

Workbench Frequently Asked Questions (FAQs)

Here are some of the questions we hear most often, if you don’t see what you’re looking for then please get in touch!
What is your Workbench offering at Temporall?
Workbench is Temporall’s workplace insights platform. It is a fully Cloud-based Enterprise technology platform designed to deliver continuous Organisational Intelligence for Temporall’s direct clients.
What product capabilities does Workbench have?
Workbench gathers and connects data from across a company’s employees, systems and records to provide a complete organisational view. Using proprietary software and A.I. techniques our workplace insights platform unlocks the value in fragmented data and turns it into an easy to digest insights, recommendations, and reporting. We use A.I., systems integration, quantitative, qualitative, and sentiment analysis, search, entity extraction, tagging, and organisational network analysis (ONA) to turn data into insights.
Is your Organisational Index included in Workbench?
Yes. Our organisational diagnostic index is included. We will shortly be adding another index, watch this space!
How does Workbench differ from Workbench+?
We work with a select number of direct clients to surface critical insights into organisational performance around strategy, transformation, digital readiness, resilience, risk, people & culture. We use Workbench to do this and our Insights team. Workbench+ has been designed for use by our Partners. Partners use Workbench+ to deliver a wider set of Solutions than Temporall.
How do employees contribute data to Workbench?
Workbench gathers and connects data from across a company’s employees, systems and records to provide a complete picture of their organisation. We support data gathering from employees via survey methods as well as our Bot Manager (Slack, Workplace by Facebook, GSuite and Microsoft Teams), this makes the end-user experience more dynamic and personalised.
What about data that sits in third party systems?
Data that sits in Enterprise communication and productivity applications can be accessed via our Systems Library. This enables, via our Signals API, to connect to ‘systems signals’ that are auto-generated from the source system, an example of this is Slack. This data is anonymised, aggregated and encrypted. Workbench then applies in-built A.I. techniques, algorithms and a visualisation layer to help Workbench+ PowerUsers to interpret and gain insights from this data.
What about systems of record?

Data that sits in systems of records like Salesforce or Workday for example can be connected to via our Signals API Connector Framework. During implementation our Technical Services team can build Record Connectors based on our clients’ specific needs.

What frameworks are included on Workbench?
With some clients, we use our own Organisational Index, a diagnostic framework developed by Temporall in collaboration with world-class experts. We gather end-user feedback about a client’s People, Leadership, Organisation, and Technology capabilities. Clients can also add in culture and employee Net Promoter Score (eNPS) diagnostics.
What does it mean when you say Workbench is a hosted solution?
Workbench is a fully Cloud-based Enterprise technology platform.
Who is the primary user of Workbench?
We have two primary users of Workbench, an Administrator who is responsible for tasks including user provisioning, integration configuration, campaign initiation. The second role is that of an Analyst. This role uses the visualisation layer of Workbench to undertake data analysis and interrogation. They utilise dashboards and drilldowns to generate insights, recommendations and reports. Workbench is role-based so users only see the system components they have the right permission to do so.
Can we gather data safely, securely and with end-user privacy and anonymity maintained?
Yes, Workbench has been designed with privacy and security in mind, from the bottom up. Workbench is an Enterprise software platform. It utilises end-to-end encryption, has a full privacy policy, and is GDPR compliant.
How is Workbench licensed?
Our Licensing model is based on a per-user licensing model, please visit our pricing page for full details.
How do you support clients
Our expert team will work with you closely, first understanding your specific business needs and identifying areas of only partial organisational sight. We then gather new or existing data from your employees and systems onto Workbench. Here we apply a range of data analytics and visualisation techniques, to deliver an insights and recommendations report providing you with the organizational intelligence you need.
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Rakuten Marketing is in a period of significant transformation, it is essential for us to capture data, listen to our teams, and to gain valuable insight from our most important asset – our people. Temporall has enabled us to truly understand sentiment and performance levels across our company and take the necessary strategic actions to evolve and adapt.
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We partnered with Temporall to help us understand better the underlying sentiment of our customer survey data; their expertise in data science and technology enabled us to target specific improvements that enhance our customers’ experience.

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